1. Contact us to book a shoot
Call 020 8255 9623 or email email@example.com to book. If you have an urgent job we will do our best to accommodate it, but the more notice we have, the better.
2. Send us your products
Unless you are booking a location shoot, please package up your products protectively and organise a courier or personally deliver them to our studio.
3. Discuss styling
You need to give us a clear brief before we start shooting, especially if you have a house style. See our Styling pages for ideas.
4. We do the shoot
We undertake the photo shoot either in the studio or on location with an array of props to achieve the desired angles, lighting and viewpoints.
We may need to liaise with you about the details, so please make sure we can contact you easily during the shoot.
5. Post-production – Photoshop stage
Every single image needs some form of post-production, and this stage often takes longer than the shoot itself!
6. Supply of images
You preview and approve the images via email. We send you a download link to the full-size images. These will be JPEGs, suitable for both print and digital uses.
7. Return of products
We repackage your items after the shoot ready for you to collect ASAP. Or, if you prefer, we can arrange a courier at cost price plus a small handling fee. Sometimes, a client doesn’t need the items back, in which case please be clear if you would like us to dispose of the items afterwards. We do not have much storage space, and we always assume disposal of perishable food items – that means we may eat any food that hasn’t spoiled after a shoot.
Within a few days of supplying the images, we will issue an invoice with a link to pay online by debit or credit card, or by BACS. We expect prompt payment within a few days of issuing the invoice. We do not offer credit terms without prior agreement. Please note that a delay in payment would affect future terms.
See also FAQs.